Frequently Asked Questions
How safe is it to shop on the Furniture 4Lets website?
We have invested in the most advanced site security available. It provides all the protection and assurance you need to make any transactions or give personal information privately and securely.
How do I place an order?
Once you have selected your furniture, add the items to your shopping basket. Each item is individually priced and you will be invited to choose a delivery service. Then simply follow the prompts on screen for your billing and delivery details, finally select your payment method and, when you are ready, submit your order.
Can I make changes to my order?
If you want to make any changes to your order, e-mail or call us on 020 8800 0091 for further assistance. We will do our best to help. We may have to charge you a cancellation fee to cover our costs. Changing an order may cause a delay with your delivery time and may alter the price you have been quoted.
Can you tell me the availability of a specific item?
Indication of the current lead time for delivery will be given on the product page. Please be aware that this information changes daily. Furniture 4Lets cannot be held responsible for delays beyond our control. We will inform you as soon as we become aware of any changes in the time original given when you placed your order. For more information, contact us by e-mail or call us on 020 8800 0091
Can I pick up my order from your warehouse?
Unfoutunatley we cannot accommodate pick ups from our offices or warehouse, please call us to arrange delivery.
Where is my order?
If you wish to check the delivery of your order, please email us or call us on 020 8800 0091 for further assistance.
What if my order is late?
You will have an estimated delivery time, if it changes, we will let you know straight away. While Furniture 4Lets cannot be held liable for any delays which are beyond our control, we will make every effort to keep you informed. If you have any delivery problems, please email us or call us on 020 8800 0091 for further assistance.
What do I do if I have a complaint with an online order?
Our continued success depends entirely on our customers’ satisfaction with our service, and on the quality and reliability of the products we sell. Whatever assistance you need, please do not hesitate to email us or call on 020 8800 0091.
Unit 2 Roxwell Trading Park,
London E10 7QYSocialAbout & HelpAccount© F4Lets | Reg No: 07889040 | VAT No: 127275904 .